Magoxx: but i didn´t changed anything, how is it possible?
Johny.: I didn't state that you have changed your username - I explained why support asked you if you did it.
About other things - I'm sorry, I don't know. Please search for information in
http://www.gog.com/support - especially in "GOG Galaxy - troubleshooting and useful information" and your game support subpage. Send a ticket to support about this specific game (if you didn't already). You can also create a forum thread (or check on this specific game forum) and see if other users did encounter similar problem.
this not acceptable... im sick of waiting,searching