thomq: Or maybe you're logged in from too many different places. I mean, perhaps you never explicitly logout and are still logged in on other computers at other locations. Simply closing the web browser window or the web browser itself is not the same as logging out.
Or maybe other people are logging in as you, each at a different location. That might be why it says to contact support immediately. It could be a sign of a compromised account. Of course, that also would be the case if you shared your login user/password with other people, which for general security reasons is not supposed to be done.
If this was the case, I would get the email notification, as i have 2 step verification enabled, to ask for code every time.
For the safety, I did change the password. Waiting for support to reply now.
Yes, I re-installed windows 5-6 times during past 3 months, because of various issues and I never logout on my home PC. Maybe that is the reason.
BUT, the problem is before I login. I press login button and I get infinite loading. Only on GOG. I have accounts on various sites and don't have problem with them. so there's that.
Thank you for the reply though. Hope to see this resolved soon.